Posted by: Isabel
Project Period: 3 mos. October 20- January 1, 2019
Account Background: A Smart home Company (a home equipped with lighting, heating and electronic devices that can
be controlled remotely by phone or computers)
Primary Role: Assist Customers in troubleshooting their devices PC and or mobile that controls their home appliances
such as lighting, cctv cameras, etc.
· Knowledgeable with Technical Support and Customer Service concept and process
· With previous technical Support experience or background with Smart Home Companies
· Previous Work experience with Customer Service or Virtual Assistance/ Back Office Supper Support
· Must have a typing speed of 30 Words per minute
· Excellent English communication Skills
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Skills: Good English communication, good typing speed.