Posted by: AFEEZ
This position is responsible for efficiently provide access to Teleperformance support services to the satisfaction of internal and external clients by fulfilling the role of a knowledgeable and supportive first point of contact, assisting clients in making the best use of the Teleperformance IT products in their businesses.
Responsibilities of the position:
- Request Management
- Incident Management
- Interaction with internal and external clients during the lifecycle of technical issues
- Detection and escalation of major technical outages, bugs, etc.
- Good presentation - This position would be interacting with internal and external clients via email support and video chat. They will be representing Teleperformance and we need to make sure that they project a neat image.
- Other duties as assigned
Problem solving skills
Ability to multi-task
Good people skills (conflict resolution, tolerance, patience, empathy, collaboration)
Customer Service profile - Part of the HR filtering
Bachelor's degree in Computer Science (or any other IT major)
Excellent English communications skills, both verbal and written
One year of IT Customer Service experience
Able to work in MOA, Pasay City site
Posted by: SANDY
Cyberspace Inc. 416 Views
Basic Minimum Qualifications: Ø At Least 18 Years Old Ø Completed High School Level Or Senior High School Level (If K12) Ø Amenable To Work In Mckinley West Ø Amenable To Work In Shifting/Rotatin....
10 K-10 K
1 -1 Yrs
Skills: Has call center experience
Posted by: Zhang
CSGI 631 Views
We need individual or company who will take up the position as a Customer representative that will serve as a liaison between us and our clients ,help us receive and also monitor our financial trans....
Skills: Proficient in word , English language, and must be a team player
Posted by: Elliza
Tele Performance 2259 Views
MOST EASIEST AUGUST MASSIVE HIRING Easy interview rounds HERE IS THE BEST TIME TO APPLY START DATE ASAP Upon your arrival confirm your Jo Need 530 agents who are willing to start asap 5k perfect....
Posted by: Rose
Gratitude Jobs 892 Views
We are currently in need of CSR!! Up to 20k salary package! Can start ASAP! PM ME YOUR PREFERRED LOCATION: ILOILO, ORTIGAS, QC AND ALABANG!!....
CTC From-CTC To
Exp F-Exp Yrs
Skills: Good to Average Communication Skills
Posted by: Mark
Gratitude Jobs 793 Views
Responsible for managing incoming calls/chats/emails and customer service inquiries.....
CTC From-CTC To
0 -1 Yrs
Skills: Good to Average English fluency and communication Skills Flexible